Professional Pilot, November 2019

Manny Aviation Services is recognized throughout Mexico as a company committed to provide personalized high quality flight and ground support services all over the country Photo shows TLC Toluca Mexico base PROFESSIONAL PILOT November 2019 47 span across the service experiences of the aircraft operators passengers pilots and flight department team members The value of an ISPs knowledge of the logistical and regulatory requirements translates into the best possible service safety and operational excellence for all parties involved including the local vendors on the ground supporting the needs of the passengers and aircraft Services provided The value of working with an international trip planning expert comes in many forms ISPs can perform some or all of the trip coordination for the flight The customer decides the level of support needed to customize their support for any given flight The range of services an ISP can provide includes the regulatory requirements related to overflight and landing permits customs and immigration documents coordination and any other uniquely required paperwork and insight into the fees subject to the aircraft and passengers arrival to a specific country and its airports On the logistics side services include support of the aircraft pilot and passengers Although some of these resources are common ones like catering ground transportation and hotel reservations other services needed may call for an elevated level of expertise when traveling internationally including the safety and security of the passengers and aircraft health and wellness information and advisories flight planning and weather briefings when unusual conditions are likely ground handling language translation for the passengers and crew members fuel procurement and additional air transportation services within a particular country International experts either have their own team members on the ground or strong partner relationships with local vendors and other service providers Leveraging their expertise can alleviate considerable extra planning efforts for flight departments and pilots along with concerns about service delivery capabilities of unfamiliar vendors Relying on an ISP even reduces the cost of some services because they often have preferred pricing due to their economies of scale What services to expect in different regions North America You can typically find a dedicated GA terminal and or FBO with clean comfortable facilities modern amenities and 1st class service that lives up to the high standards expected across Canada the US and Mexico Central and South America and the Caribbean Services vary across this region In the well traveled destinations you can expect a dedicated GA terminal and or FBO similar to those available in North America However in smaller and or less traveled destinations they may or may not have a dedicated facility and expect less than modern amenities Having international trip planning support can assist with the overall experience and comfort of both passengers and crew members Europe and Russia Most of Europe is heavily traveled by GA and will have a dedicated terminal and or FBO Here 1st class service and modern facilities and amenities are common Some less traveled locations across this region will be more basic in their facility and or amenities although service standards are often quite good throughout the region Africa Facilities and service across this region can be unpredictable although it has continued to improve over the past decade As with the other regions well traveled destinations offer better facilities amenities and service The use of an ISP can help navigate and provide more efficiency and comfort when traveling in this continent Asia Pacific This region is highly diverse When speaking about the PAC RIM and Australia Oceania expect a dedicated GA terminal and or FBO with world class services The same can be said for the Middle East as some of the nicest FBOs and best services in the world are in the Arab world Japan is exceptional as well Many of the Southeast Asia locations are still working to gain a better understanding of business aviation Destinations such as Thailand Laos and Cambodia are all growing markets so it will take time to start seeing facilities in these locations but partnering with an international expert can help navigate through the challenges India provides services throughout the country even at military airfields although there may or may not be a physical facility China continues to grow quickly with increased traffic and dedicated GA Jet Aviation headquartered in Zurich Switzerland is one of the worlds largest aircraft management flight support and charter companies Photo courtesy Jet Aviation Photo courtesy Mannys Aviation Services