Professional Pilot, May 2018

2018 PRASE WINNERS Best Independent US FBO 2018 FBO Airport Line CSRs Facility Amenities Promptness Value Overall 2017 rank team efficiency for price rating rank 1 TEXAS JET FTW 967 974 906 933 963 960 951 1 2 PENTASTAR PTK 927 959 918 941 959 950 942 2 3 GLOBALSELECT SGR 926 928 973 970 930 907 939 10 4 BANYAN FXE 942 932 932 914 907 898 921 3 5 BUSINESS JET CTR DAL 929 913 941 926 909 891 918 7 6 VAIL VALLEY JET CTR EGE 962 946 927 904 912 808 910 11 7 MERIDIAN TEB 917 924 917 893 902 876 905 9 8 MONTEREY JET CTR MRY 943 923 891 872 909 888 904 4 9 EPPS PDK 938 944 854 850 912 915 902 6 10 BASE OPERATIONS AT PAGE FIELD FMY 900 917 900 872 867 883 890 11 NAPLES AIRPORT AUTHORITY APF 917 950 864 822 900 867 887 5 Most Improved US FBO 2017 rank 2018 rank 1 TPA Sheltair Tampa Intl airport Tampa FL up 24 places 44 PROFESSIONAL PILOT May 2018 denotes 2017 ranking did not place in 2017 Ranked by category scores and overall ratings This award is given to the FBO that made the largest gain in ranking position as compared with the previous year Sheltair TPA didnt rank in the top 35 in the list of 2017 US FBOs but moved up into the 12th position in 2018 Hence Sheltair TPA advanced by at least 24 positions to win Most Improved US FBO for 2018 The Professional Pilot PRASE Survey is an annual tabulation of customer opinions of aviation ground services Executives in charge of flight departments aviation managers chief pilots pilots CEOs and other qualified subscribers to Professional Pilot magazine are polled once a year in order to determine the PRASE Winners List PRASE is the gold standard of aviation ground service leaders Pro Pilot uses a multistep process to ensure accurate PRASE survey results 1 Ballots were sent to subscribers in 5 waves PRASE forms were sent to subscribers in Oct 2017 PRASE forms were sent with the Nov and Dec 2017 of Professional Pilot issues Additional mailings were sent to Pro Pilot subscribers separately from the magazine in Jan 2018 and March 2018 Subscribers were instructed to return their completed ballots to Professional Pilot in Alexandria VA Cutoff date for the 2018 PRASE Survey was April 12 2018 Late ballots were not included in the tally Strict checking was done and only 1 ballot per participant was allowed Voting was restricted to only qualified Pro Pilot subscribers In categories where they compete members of organizations or individuals were not permitted to submit ballots Public relations marketing and advertising personnel are ineligible Ballots are checked thoroughly to ensure all information listed is current and correct Careful verification of FBO names is made since some names change because of mergers or acquisitions The 2018 PRASE Survey received a total of 1211 ballots Of these forms a total of 1068 met the Pro Pilot acceptance criteria and were used in the analysis There were 143 ballots disqualified due to inconsistencies errors duplications and lack of required information 2 Qualified ballots were sent to Conklin de Decker to transfer the data from the original forms to an electronic database 3 Database information was analyzed and tabulated by Conklin de Decker at their headquarters in Arlington TX A precount as a preliminary step was accomplished followed by a final count to determine the rankings and winners The winners list was finalized on April 18 2018 Methodology Sheltair at TPA won Most Improved US FBO for 2018