Professional Pilot, July 2020
Final results of the 2020 Professional Pilot PRASE Survey Wilson Air Center CHA voted 1 US FBO Wilson Air Center CHA is the winner of the US FBO category for the first time Front row L R Gen Mgr Glenn Rivenbark Lead CSR Amy Brothers Concierge Supervisor Pam Coates and Safety Training Coordinator Louis Bell Back row L R Office Mgr Chris Bell Ops Mgr Andrew Swain and Ops Supervisors Troy Pickett and Brian Schussler denotes 2019 ranking did not place in 2019 Ranked by category scores and overall ratings US FBOs FBO Airport Line CSRs Facility Amenities Promptness Value Overall 2019 team efficiency for price rating rank 2020 rank Fuel brand 1 WILSON AIR CTR Shell CHA 975 975 965 955 968 942 963 2 TEXAS JET Phillips 66 FTW 967 977 933 967 960 962 961 3 3 PENTASTAR Avfuel PTK 971 976 933 943 962 933 953 2 4 SIGNATURE Epic Fuels MSP 965 970 952 952 952 891 947 5 5 SIGNATURE Epic Fuels STP 950 983 917 928 956 906 940 1 6 JET AVIATION World Fuel PBI 976 976 894 906 953 876 930 8 7 GLOBALSELECT Shell SGR 910 921 970 955 920 900 929 7 8 MILLION AIR World Fuel HOU 927 929 953 960 900 873 924 4 9 BUSINESS JET CTR Phillips 66 DAL 930 907 925 932 919 908 920 11 10 MONTEREY JET CTR Avfuel MRY 953 953 884 895 948 879 919 14 11 ATLANTIC AVIATION Avfuel SJC 942 942 937 874 921 889 918 12 WILSON AIR CTR Shell CLT 976 955 876 870 935 891 917 12 13 MILLION AIR Avfuel ADS 950 954 908 888 905 877 914 9 14 WILSON AIR CTR Shell MEM 959 900 900 894 924 900 913 10 15 BANYAN AIR SVC Avfuel FXE 914 919 938 892 911 889 911 6 16 ATLANTIC AVIATION Unbranded MDW 913 960 900 893 907 867 907 18 17 NAPLES AVIATION Avfuel APF 963 933 883 838 917 896 905 15 18 MERIDIAN Shell TEB 916 947 892 882 896 885 903 13 19 JET AVIATION World Fuel IAD 940 933 893 880 907 833 898 20 WILSON AIR CTR Shell HOU 941 938 744 838 960 931 892 24 21 FONTAINEBLEAU AV Phillips 66 OPF 905 885 970 893 850 845 891 17 22 ATLANTIC AVIATION World Fuel TEB 918 938 850 850 882 841 880 27 23 DENVER JETCENTER Avfuel APA 910 914 810 829 900 900 877 23 24 JET AVIATION World Fuel TEB 895 898 871 854 863 834 869 29 25 SIGNATURE Epic Fuels TEB 858 882 872 872 838 829 859 26 Ranking Criteria for US FBOs A minimum of 15 responses from Pro Pilot subscribers with 6 categories giving 90 individual evaluations was the threshold for ranking in the top US FBOs For 2020 the total number of ranked US FBOs was 25 FBOs acquired after July 1 2019 retained their former affiliation for this 2020 PRASE Survey Most Improved US FBO Wilson Air Ctr CHA This award is given to the FBO that made the largest gain in ranking position as compared with the previous year Wilson Air Ctr CHA didnt rank in the top 32 in the list of 2019 US FBOs but moved up into the 1st position in 2020 Hence Wilson Air Ctr CHA advanced at least 32 positions to win Most Improved US FBO for 2020 1 CHA Wilson Air Center 2019 rank Lovell Field Airport Chattanooga TN up 32 places 33 2020 rank 28 PROFESSIONAL PILOT July 2020
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