Professional Pilot, January 2019

2019 Pro Pilot Avionics Product Support Survey Support from manufacturer PROFESSIONAL PILOT January 2019 75 We have Pro Line 4 installed in our Challenger 604 Its a very user friendly system and we have the WAAS LPV AFIS and ADS B upgrades VNAV capabilities on advance RNAV arrivals are very good Dean Brock ATP CFI A P Challenger 604 Captain Executive Flight Services Jacksonville FL I have a very high opinion of Collins customer support We encountered some delays when we added the ADS B upgrade to the Pro Line 21 in our King Air 350 but RCs tech reps stepped up and took care of the issue Prices may be high but the equipment is fantastic Jim Bell ATP CFII King Air 350 Chief Pilot Southern Farm Bureau Casualty Insurance Ridgeland MS Since purchasing our Legacy 500 in 2015 weve performed 2 upgrades to the Pro Line Fusion avionics suite Each has improved this already impressive equipment We find it consistently reliable and a joy to use Collins also has great tech reps and product support Stephen Manifesta ATP A P Legacy 500 Chief Pilot ABP Capital Winchester CA Collins has always provided excellent product support for the Airshow 500 3D moving map system aboard our BBJ Al Sichlinger Comm Multi Inst Boeing BBJ Aviation Mgr EIE Eagle Harrison ID Pro Line 21 combined with the FMS 3000 in our King Air 350 works very well for us Support is good and updates are fairly painless once youve mastered the learning curve Chris McHaney ATP Comm Multi Inst KA350 Captain Ring Container Technologies Olive Branch MS Although upgrades for Pro Line 21 are expensive they are very nice The system itself is bulletproof and Collins tech reps are outstanding Jeff Ward ATP Challenger 604 300 Chief Pilot Harsch Investment Properties Wilsonville OR For single pilot ops Pro Line 21 reduces workload and provides redundancy which lowers the risk in the event of a system failure All of this makes our already great King Air a real joy to fly Rick Lewis Comm Multi Inst King Air B200 Chief Pilot Air Service Spokane WA Matching the Collins Pro Line 21 with the Challenger 350 has been a perfect fit The system has an extensive database of navaids waypoints and airport data all of which helps me with navigation tasks on my flights And the tech reps along with the factory support always take good care of us when we need it Joseph Akins ATP Challenger 350 Captain NetJets San Ramon CA Upgrades to the Pro Line 21 Advanced in our Challenger 605 to meet requirements for FANS 1 A and Link 2000 EASA datalink regs have worked perfectly Weve found these systems to be very reliable and intuitive And I give Collins top marks across the board in all the survey categories Guillermo Vozza ATP Challenger 605 Captain Emes Air Buenos Aires Argentina Great product Pro Line 21 is dependable and very user friendly In our experience updates are prompt and easy to install And if we have any questions we can always call on Collins tech reps for assistance The backup support from Collins has been very good Mark Fields ATP King Air 350 250GT Captain State of Ohio Av Dept Utica OH 2019 Pro Pilot Avionics Product Support Survey Tech reps 0 2 4 6 8 10 Manufacturers rated by 30 or more users Garmin Collins Universal Honeywell 855 817 813 762 0 2 4 6 8 10 Manufacturers rated by 30 or more users Garmin Universal Collins Honeywell 862 842 823 747